When to contact support
Reach out if you:
- Cannot log in or recover your password
- Have billing or subscription questions (charges, plan changes, locked account)
- See errors that persist after refreshing the page
- Need help choosing tutor vs center or upgrading your plan
- Report a bug or unexpected behavior
For how-to questions about features, search or browse this Help Center first—many answers are here without waiting for email.
How to reach us
Email: contactus@navriti.in
Website: www.navriti.in
When writing, include:
- Your registered email
- Account type (tutor, center, or staff employee at a center)
- A short description of what you tried and what happened
- Screenshots if something looks wrong on screen
Account locked or subscription issues
If you are redirected to a contact or support page after login, your subscription may need attention. Email support with your institute name and the email on the account.
Response times
Support teams typically respond on business days. Urgent billing issues—mention “billing” in the subject line.
Self-service resources
- Help home — all articles and search
- Subscription overview
- Security and your data