FAQ & support

What do I need to get started?

A short checklist of what to prepare before and after creating your Edunza account.

Last updated: 2026-05-01

Before registration

  • Email you control (for login and notifications)
  • Password you will remember securely
  • Decision: tutor or center account
  • Optional: list of subjects or services your institute offers (for profile)

Information that helps on day one

You do not need everything upfront, but having these ready speeds setup:

Item Why it helps
Batch names and schedules Create your first classes quickly
Student names and phone numbers Add profiles and enrollments
Fee structure notes Configure fees consistently
Teacher and staff employee names (centers) Add teaching staff, office staff, and batch assignments

After you log in

  1. Complete your profile — required before full dashboard use.
  2. Create one batch as a pilot.
  3. Add students and enroll them in that batch.
  4. Try attendance or fees for one week of real use.
  5. Open Account to confirm your plan and trial status.

Optional but useful

Support

If something blocks you during setup (login, profile, subscription), see Contact support.

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